Shipping policy

Shipping Policy

Thank you for choosing Rick & Rod Golf Supplies! Our shipping policy outlines the terms and conditions regarding the processing and delivery of your orders.

Order Processing Time:

  1. Orders are typically processed within 24 hours of receipt, excluding weekends and holidays.
  2. Orders placed after 7:00am will be processed on the following business day.

Shipping Methods:

  1. We offer standard shipping via courier for all orders.
  2. Expedited shipping options may be available at an additional cost. Please contact us for more information.

Delivery Time:

  1. Delivery times vary depending on your location and the shipping method selected.
  2. Standard courier delivery typically takes 2-3 business days within New Zealand.

Shipping Disruptions:

  1. We strive to provide timely and reliable shipping services. However, please note that unexpected disruptions, such as extreme weather conditions or courier delays, may impact delivery times.
  2. We will post any shipping disruptions or delays on our home page. Please check our website for updates before placing your order.

Shipping Rates:

  1. Shipping rates are calculated based on the weight and dimensions of the package, as well as the shipping destination.
  2. You can view the shipping cost for your order during the checkout process.

Order Tracking:

  1. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  2. You can track the status of your order using the provided tracking number on the courier's website.

International Shipping:

  1. We offer international shipping to select countries outside of New Zealand.
  2. International shipping rates and delivery times vary depending on the destination country and the shipping method selected.
  3. Customers are responsible for any customs duties, taxes, or fees imposed by the destination country's customs authorities.
  4. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our control.
  5. We recommend contacting us prior to placing an international order to inquire about shipping rates and delivery times to your specific location.

Please Note: International shipping availability, rates, and delivery times may be subject to change. We reserve the right to modify our international shipping policy at any time without prior notice.

If you have any questions or concerns about international shipping, please contact us at info@rckandrod.co.nz

Shipping Address:

  1. Please ensure that the shipping address provided during checkout is accurate and complete.
  2. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact Us: If you have any questions or concerns about our shipping policy, please contact us at info@rckandrod.co.nz

Last Updated: 7/03/2024